Paid Service Terms of Use

Article 1 (Purpose)

The purpose of these terms is to define the rights, obligations, and responsibilities between Essentory Co., Ltd. (hereinafter referred to as the "Company") and the members regarding the use of the Essentory paid services provided by the Company, as well as other necessary matters.

Article 2 (Posting and Amendment of Terms)

1. The Company shall take technical measures to ensure that members can print and review the entire contents of these terms.

2. Before the member agrees to these terms, the Company shall provide a separate link or pop-up screen to facilitate the member's understanding of important details such as the right to withdraw subscriptions.

3. The Company may amend these terms to the extent that they do not violate applicable laws such as the "Content Industry Promotion Act," "Act on the Consumer Protection in Electronic Commerce," and the "Act on the Regulation of Terms and Conditions."

4. If a member does not agree to the amended terms, the Company cannot apply the amended terms and the member may terminate the service contract. However, if there are special circumstances where the existing terms cannot be applied, the Company may terminate the service contract.

5. If a member incurs damages due to the termination of the service contract under the preceding paragraph, they may claim compensation from the Company.

Article 3 (Interpretation of Terms)

Matters not defined in these terms and the interpretation of these terms shall be governed by relevant laws such as the "Content Industry Promotion Act," "Act on the Consumer Protection in Electronic Commerce," "Act on the Regulation of Terms and Conditions," the "Guidelines for the Protection of Content Users" set by the Ministry of Culture, Sports, and Tourism, and other relevant laws and customs.

Article 4 (Display of Paid Service Content)

1. The Company shall display the following information clearly on the initial screen or FAQ of the Essentory paid service:

   • Name or title of the Essentory paid service

   • Name, address, and contact information of the service provider (in the case of a corporation, the corporate name)

   • Content, usage method, fee, and other usage conditions of the paid service

2. The devices compatible with the paid service and the minimum technical requirements necessary for use shall be specified in the recommended specifications information.

3. The Company shall provide information on the conditions and procedures for the exchange, return, warranty, and refund of the paid service.

Article 5 (Formation of the Service Contract)

1. Members shall apply for the use of paid services through the following or similar procedures:

   • Confirming and selecting the paid service

   • Selecting a payment method and entering payment information

   • Confirming the service application or agreeing to the Company's confirmation

2. The Company may reject or withhold approval of a service application in the following cases:

   • If the application is not in the applicant's real name or uses another person's name

   • If false information is provided or required information is omitted

   • If a minor seeks to use a service restricted by law (e.g., under the "Youth Protection Act")

   • If there is insufficient service capacity or technical/business-related issues

3. The service contract is deemed concluded when the completion of membership or purchase is displayed during the application process.

4. Members must agree to these terms and pay the service fee in accordance with the service-specific usage conditions to use the paid services.

Article 6 (Special Provisions for Minors and Limited Capacity Users)

1. If a member is a minor (under 19 years old) or a person with limited legal capacity, they must obtain the consent of their legal representative (e.g., parent) before purchasing paid services.

2. Legal representatives may request the cancellation of a minor's purchase via the customer service center or a designated page.

3. If a minor falsely represents themselves as an adult or uses another adult's payment information to deceive the Company into believing that they are of age or have consent from a legal representative, the purchase cannot be unilaterally canceled (Article 17 of the Civil Act).

Article 7 (Suspension and Modification of Paid Services)

1. If the Company is unable to provide paid services due to business changes, cessation, or mergers, it shall notify the members and compensate them in accordance with the original service conditions or relevant regulations.

2. The Company may modify paid services for operational or technical reasons and will notify members of significant or disadvantageous changes. Members who do not agree with these changes may terminate the service contract under Article 8.

Article 8 (Withdrawal of Subscription and Termination of Contract)

1. Members who have entered into a paid service contract may withdraw their subscription within the period specified by applicable laws. However, certain paid services that are non-refundable under relevant laws are exempt from withdrawal.

2. Members may terminate the contract in the following cases:

   • If the service has defects that cannot be repaired within one month of receiving the service

   • If the member disagrees with the amendments to these terms or major changes to the service

3. In the event of contract termination, the Company shall refund the payment in accordance with the initial service conditions, relevant regulations, and these terms.

4. If the entity receiving the payment and the contracting party differ, both shall be jointly liable for obligations related to subscription withdrawal.

Article 9 (Company's Right to Terminate or Restrict Use)

1. If a member violates the prohibited actions under the Essentory terms, the Company may terminate or restrict the service without prior notice.

2. If a refund is required, the Company shall deduct a refund fee (10% or 1,000 KRW, whichever is greater) and refund the remaining amount.

3. Refunds shall be processed within three business days using the original payment method.

4. For payments made by credit card or electronic payment, the Company will request the payment provider to cancel the transaction without delay.

5. Termination takes effect upon the Company's notification to the member.

6. Members may appeal the termination or restriction through designated procedures. If the appeal is deemed valid, the Company shall resume the service immediately.

Article 10 (Usage Period)

Unless otherwise specified, the usage period for Essentory paid services is one month or one year from the purchase date. Expired services will be removed from the member's account.

Article 11 (Compensation for Service Defects)

The Company shall compensate members for damages caused by service defects in accordance with the "Guidelines for the Protection of Content Users."

Article 12 (Limitation of Liability)

1. The Company is not liable for service interruptions due to changes in laws, natural disasters, or other force majeure events.

2. The Company is not liable for service issues caused by the member's actions.

3. The Company is not responsible for disputes between members or between a member and a third party arising from the use of paid services unless caused by the Company's fault.